Rome ProForm Terms & Conditions

Rome ProForm Program Terms & Conditions

1. The Rome ProForm Program consists of qualified outdoor professionals and/or individuals actively engaged in our core mission. It is a membership program which needs to be renewed on a yearly basis. In addition to that, it should be considered a privilege and not a right nor entitlement. It is not a partnership nor a sponsorship but a relationship of mutual respect.

2. Your Rome ProForm Program account is for your personal use only. Items purchased using your membership discount allowance should therefore be for personal use only and are NOT for resale nor gifting. Any purchasing of gifts will result in the immediate cancellation of your account. You will be notified if there are any promotions that would be an exception to this rule.

3. Being a member of the Rome ProForm Program is a non-transferable benefit. We, therefore, ask you to keep your account information confidential. Rome will not be liable for any fraudulent use of your account by a third party.

4. Rome reserves the right to manage a Rome ProForm Program membership at its discretion and terminate access without explanation or notice and without compensation due to any abuse (see point 2) or any other reason.

5. Access your ProForm Program account online at us.romesnowboards.com. Please note that this will only work for US based PRO Community members. If you live in the EU, please visit our EU website. If you live in Canada, please visit our Canadian Website.

6. All ProForm Program orders are final and non-refundable. ProForm orders cannot be combined with any other promotional discounts such as bundles/sets, discount codes, flash sales etc. which might be active on the site.

7. Your Rome ProForm Program membership entitles you to 2000 EUR spending limit per 12 month period starting on Oct 1st and ending on Sep 30th based on the discounted price for all your purchases. We will keep track of each individual’s purchases.If this is not respected, we reserve the right to cancel your ProForm Program membership with immediate effect.

8. Rome reserves the right to change these ProForm Program rules at any time. This includes revising eligibility criteria, spending limits as well as the quantity of products available for purchase - to mention a few examples.

9. These Rules and benefits of membership in the ProForm Program are confidential. Violating this confidentiality obligation can result in the immediate revocation of your membership. Talking about your ProForm Program membership and pricing is disruptive to our business; please comply with this confidentiality obligation.

10. The discount offered to you as member of the ProForm Program has been communicated to you in the Welcome email that you have received when (re)joining the ProForm Program. Your Rome ProForm Program membership discount allowance cannot be combined with any other offers, web specials or discounts. Some additional items might be excluded from your discount allowance.

11. Rome ProForm Program members will pay a flat shipping rate of 25€ per order.

12. Concerning warranty: As a Rome ProForm Program member, it is understood that you use your products in harsher conditions as well as more frequently, which means you'd be more demanding of our gear. This implies that damage due to wear and tear will happen at an accelerated rate. You will still have access to our warranty, but we reserve the right to deem returned products from previous seasons as damaged due to normal wear and tear.

13. By becoming a member and using the Rome ProForm Program membership benefits, you acknowledge and accept the rules described above.